Vacancies / Jobs at Soulful.dk

Would you like to be part of a warm-hearted community with a focus on spirituality, crystals and healing tools? See what positions we have available below.

If you don't find the position you dream of, you are more than welcome to send an unsolicited application to kontakt@soulful.dk. NOTE: We are not looking for remote employees.

Maternity cover for customer service and employee manager

Soulful ApS is looking for a customer service and employee manager from June 1, 2026 to January 10, 2027 , as our colleague is on maternity leave. The position is 37 hours. You are expected to work from 8 am to 3 pm, Monday-Friday.

Do you want to be part of a small, close-knit team in a dynamic everyday life? Do you want to create good shopping experiences for our customers, and help create a safe, spacious and pleasant working environment? Then you might be our new colleague.

Who are we?

Soulful ApS is located in Esbjerg V, and is a small family-run webshop. We sell minerals, crystals and jewelry to the whole country, and pride ourselves on our high quality and good, personal service. Our team consists of 8-9 employees (depending on the season), and we have a close collaboration.

We are looking for:
We are looking for a mature, responsible customer service and employee manager who has experience working with people. Although we work in a close-knit team, it is important that you can work independently and keep a cool head during busy and pressured periods.

You don't need to know anything about crystals and minerals in advance, but we expect you to be curious and non-judgmental, and meet both colleagues and customers with openness.

You must be proactive and committed, and contribute to ensuring that we all have good communication and a good, safe working environment.

You must be stable and flexible, and be ready to step in where your help is needed. We are a small team, and you will therefore also have to pack orders when things are busy.

Your responsibilities will be:

• Customer service inquiries via email and social media
• Contact for shipping agreements Product creation (knowledge of Shopify is a plus)
• The big overview of the calendar
• Morning brief for the team + distribution of work tasks
• Personnel responsibility in case of illness, vacation, etc. in collaboration with management

We can offer:

• A dynamic and exciting workplace with a close-knit team
• Major responsibility for customer experiences, as well as for the daily dynamics of the team
• That you become part of a good and well-functioning team of employees, characterized by commitment, presence and respect
• A workplace that places great focus on quality and a good working environment
• Possible possibility of extension

If you would like to know more about the position, you are welcome to contact the current customer service and employee manager, Lærke Frederiksmose, by email: support@soulful.dk .

The application itself must be sent to kontakt@soulful.dk , and attached as a PDF file including CV, photo and relevant documentation. Word files will not be opened. Telephone calls will not be answered.

Interviews will be held in week 18.

Application deadline:
April 20, 2026

Please be aware that we receive a large number of applications and unfortunately are unable to respond to everyone. We hope for your understanding.